Shipping and returns
Free* and fast shipping
We ship everywhere and you can count on us for:
- FREE shipping in Switzerland
- Fast shipping within the dleivery time mentionned on the product page
- Delivery of your package, from shipping date, within** 2 working days in Switzerland, 4 to 9 working days in most of Europe and up to 1 month in other countries (USA, South America, Russia...)
* In Switzerland only. ** Delivery time is for guidance only and subject to custom formalities delay. For more details, please contact us.
The right to change your mind :)
You have 7 days after you've made your order to return your items to us* and receive a full refund.
- Items must be returned unworn and in their original packaging
- Promotions or sales can not be returned nor refund.
- Personnalized items with sizes that aren't standard can not be returned nor refund.
* Return fees remain at your expense.
In case of return, you must write to firstname.lastname@example.org and we will send you a return note. Once the note received, you will have to:
- Carefully wrap the returned item in a parcel;
- Slip the return note you received, completed, into the parcel;
- Send the parcel to our studio (see address on return note)
- Send the parcel through with the shipping method of your choice. Please note that you are responsible for the delivery of the goods to our studio.
Once we receive your return, in the above conditions, we will do our best to issue as soon as possible a refund.
(For more details, see our Terms & Conditions)
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